Customer Service

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HOW CAN I CHECK THE STATUS OF MY ORDER?

There are many ways to check the status of your order. Check the email account you used to place your order, and take a look at the order confirmation message you received. Click the link for track my order'. If you created an account before or during the placement of your order, you may log into your account online on our home page and view your order history within my account' secti... read more

ACCESSIBILITY

GOREWEAR is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We aim to comply with all applicable standards, including WCAG 2.0 accessibility standards up to level AA. If you experience any difficulty in accessing any part of this website, please feel free to call us at 1.800.551.2324 or email us at customerservi... read more

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

When you place your order on gorewear.com, your ultimate source for GOREWEAR apparel, you'll be asked to select a shipping timeframe. We offer multiple shipping options. Most orders ship within one business day of the order being placed and take 3-7 business days to arrive by standard ground shipping. read more

WHO DO I CONTACT IF I HAVE A COMPLAINT?

Gore’s policy is to address any complaints about GOREWEAR products as quickly as possible, to ensure you remain satisfied with our products and services. Submit your complaint to the retail outlet where you purchased the product. Please, wash the garment and take it to the retailer, with your receipt, to enable the retailer to process your complaint. Limited Warranty – Gore warrants t... read more

VALID PAYMENT METHODS

"Payment for all goods must be by credit or debit card. We accept payment with: VISA MASTERCARD AMERICAN EXPRESS DISCOVER"   read more

DO YOU SHIP INTERNATIONALLY?

Currently we ship to Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, Portugal, Spain, The Netherlands, United Kingdom and the United States. Please use the country selector to choose the correct site for your country. read more