Gore’s policy is to address any complaints about GOREWEAR products as quickly as possible, to ensure you remain satisfied with our products and services. Submit your complaint to the retail outlet where you purchased the product. Please, wash the garment and take it to the retailer, with your receipt, to enable the retailer to process your complaint. Limited Warranty – Gore warrants that at the time of delivery, the products sold through GOREwear.com, shall be free from defects in materials and workmanship and shall conform to Gore’s product specifications. Claims for defects must be received by Gore within six months from Gore’s delivery of the product on which the claim is based. Gore’s obligation hereunder is limited to the replacement of defective products or credit to you for defective products returned to Gore.