There are many ways to check the status of your order. Check the email account you used to place your order, and take a look at the order confirmation message you received. Click the link for track my order'. If you created an account before or during the placement of your order, you may log into your account online on our home page and view your order history within my account' section. If you have any questions or comments, feel free to contact our customer care team at firstname.lastname@example.org or call us toll free at (800) 551-2324 Monday - Friday 9am - 6pm EST.